Last updated: November 30, 2024

9417-5254 Québec inc. (“us”, “we”, or “our”) operates the https://plexflow.ca website and the Plexflow mobile application (the “Service”).

At Plexflow, we understand the importance of protecting your personal information and being transparent about the use of advanced technologies like artificial intelligence (AI). This policy is designed to clearly explain how our AI features work, what data is collected and processed, and the measures we take to safeguard your privacy.

By enabling AI features, you authorize us to process certain information to provide you with an enhanced and personalized experience. However, we recognize that your trust is paramount. For this reason, we are committed to:

• Processing your data responsibly and ethically.
• Providing you with full control over your AI preferences, including the ability to disable these features at any time.
• Ensuring you have easy access to your information and the ability to request corrections or deletions in compliance with applicable laws, including Quebec’s Bill 64.

We encourage you to read this policy carefully to understand your rights and our commitments. If you have any questions or concerns, our team is available to assist you.

1. What Are AI Features?

By enabling AI, you can access features like:

• Drafting Messages: AI assistance for creating professional communications.
• Task Automation: Simplifying repetitive administrative processes.
• Data Insights: Generating analytics and actionable suggestions.

 

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2. What Data Do We Collect and Why?

We process the following data only for providing AI features:

• Text or data entered for AI-powered tasks (e.g., message content).
• Property-related details (e.g., tenant names, property descriptions).

We do not use or retain your data for unrelated purposes.

 

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3. How Long Do We Retain Your Data?

• Temporary data (e.g., for message drafting) is processed in real-time and deleted immediately after output is provided.
• Saved data, if explicitly stored by you, will be retained as per your settings.

 

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4. Your Rights

Under Quebec’s Bill 64, you have the following rights:

• Access: Request access to your personal data processed by the AI.
• Correction: Request corrections to any inaccurate data.
• Withdrawal of Consent: Disable AI features anytime, which will halt all associated data processing.
• Data Deletion: Request deletion of stored data that is not essential to provide our services.

To exercise these rights, contact us at [renseignements@plexflow.ca].

 

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5. Data Security

We adhere to rigorous security standards, including:

• Encryption during data transmission and processing.
• Periodic audits to ensure compliance with Quebec’s privacy laws.

 

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6. Privacy Officer

In compliance with Quebec law, we have appointed a Privacy Officer to oversee the protection of your personal information.

Privacy Officer Contact:
Name: Chris Daher
Email: renseignements@plexflow.ca

 

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7. Updates to This Policy

We may update this policy as laws or technologies evolve. Any changes will be communicated through in-app notifications or email.

 

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8. Contact Information

If you have questions or concerns, contact us at:
Email: renseignements@plexflow.ca